Thriving BMW of Vista sells ‘a driving and lifestyle experience’

BMW of Vista is located at 1715 Hacienda Drive, Vista, CA 92081; (877) 611-3269 www.bmwofvista.com/Mossy_Difference.html

By Kathy Day

In the year since Mossy opened BMW of Vista, the dealership has become the fastest growing one west of the Rockies in terms of volume, according to general manager Brian Kennedy. He attributes that growth of more than 350 percent to demand for the luxury cars, as well as because buyers are searching for what he called “the premium alternative” in customer service.

“We are selling a driving and lifestyle experience,” he said. One prospective customer who had always dreamed of owning a BMW came in for a test drive and came out laughing. “He had so much fun. It rose to the childhood level of excitement,” Kennedy said.

He also said he has had customers who have owned BMWs through the years who come in to drive new models and tell him “they can’t understand how the new car can knock their socks off again.”

Kennedy talked about the new 300 series Bimmers – an affectionate term for the autos, while Beemer is accepted slang for BMW motorcycles. The newest edition gets more than 30 miles per gallon and has better handling, and Kennedy said, “you can lease one in the $300 range and that includes maintenance.” Kennedy, who ran Mossy Automotive Group’s Toyota dealership in Pacific Beach for seven years, said they carry Mossy’s “Discover the Mossy Difference” motto to a new level.

“We go out of our way to create a customer-first environment,” he said, noting that they aim to get customers coming in for service out in five minutes – with a service loan car — if they have an appointment. But if someone wants to stick around and talk with their service adviser, they welcome that too, he said. With more than 50 employees, the dealership is keen on “hiring good people before good salespeople,” he added. “We want sales people that enjoy driving and can relate that to our customers.”

While they are waiting, customers can enjoy fresh-baked cookies and French-roasted coffee. They also offer car washes to BMW owners six days a week — whether they purchased their car at the Mossy dealership or not, Kennedy said. On top of that, they host “a lot of fun times for repeat customers,” such as drawings for prizes such as a visit to a BMW driving school and happy hour with a local brewery. They also have a visible role in the community, supporting such causes as the Moonlight Cultural Foundation and the Semper Fi Fund.

Located adjacent to Highway 78 on Hacienda Drive in a converted Circuit City store, Mossy BMW of Vista has hundreds of new and pre-owned cars in inventory. It is one of seven dealerships in the Mossy San Diego family. The business began in 1921 in New Orleans and came to San Diego in 1982. Kennedy, a Vista High and UCLA graduate, who lives in Carlsbad and has children at Horizon Prep, urged anyone interested in BMWs “whether they are going to buy today, tomorrow or never” to stop by and say hi. “It’s definitely worthwhile to make a trip.”

BMW of Vista: 1715 Hacienda Drive, Vista, CA 92081; (877) 611 3269; www.bmwofvista.com/Mossy_Difference.html

Service hours: 7:30 a.m. to 6 p.m. Monday-Saturday

Showroom hours: 8:30 a.m. to 8 p.m. Monday-Saturday; 10 a.m. to 6 p.m. Sunday

Related posts:

  1. Fewer drunk driving arrests reported
  2. More hazardous driving tickets were issues in 2008
  3. After hours: Curfew and driving laws
  4. Del Mar Highlands Town Center offering new parking options, programs for customers
  5. Anti-drunken driving bill presented in Sacramento

Short URL: http://www.delmartimes.net/?p=44883

Posted by Staff on Jan 28, 2013. Filed under Business Spotlight. You can follow any responses to this entry through the RSS 2.0. You can skip to the end and leave a response. Pinging is currently not allowed.

1 Comment for “Thriving BMW of Vista sells ‘a driving and lifestyle experience’”

  1. Great article. I will always and forever be a true blue BMW guy. They’re the best.

Leave a Reply

Archives

Facebook

Bottom Buttons 1

Bottom Buttons 2

Bottom Buttons 3

Bottom Buttons 4

Bottom Buttons 5

Bottom Buttons 6

LA JOLLA NEWS

RSS LA JOLLA NEWS

  • Let’s Review: ‘Ether Dome’ takes the lid off story of anesthesia at La Jolla Playhouse
    The traumatic experience behind performing amputations, tumor removals and vasectomies without anesthesia is immediately intriguing when Playhouse patrons view the incredible set design by James Youmans, representing the real ether dome at Massachusetts General Hospital in 1886. Below a well-lit dome, images of these crude medical procedures are projected on […]
  • Stone fruits are in now season!
    Sadly, summer’s stone fruit growing season is way too short, but oh so sweet! Did you know: • Plum trees are grown in every continent except Antarctica. • The peach has a poisonous pit containing hydrocyanic acid. • On average, there are 44 cherries to the pound. […]
  • La Jolla’s Best Bets for events July 24
    La Jolla Music Society’s nationally recognized chamber music festival, SummerFest, kicks off 7 p.m. Wednesday, July 30 with its annual, free Concert Under the Stars at Scripps Park, La Jolla Cove. […]

RANCHO SANTA FE NEWS

RANCHO SANTA FE NEWS

RSS RANCHO SANTA FE NEWS