Community members are invited to celebrate the grand opening of Highlands Ranch Animal Hospital on Sept. 15, but cats and dogs have received care at the Carmel Valley facility for weeks. Headed by Dr. Kelly Myers, the full-service hospital opened July 25 at 13859 Carmel Valley Road.
“When people walk through that door, I want them to know that we’re here for them and we’re here for their pets,” said Myers, who lives in Carmel Valley with her family, including her border collie mix, Luke, and betta fish. “Your pets are going to get the best care here. We have pets. They’re part of our families, too.”
Equipped with two exams rooms, a surgical room and a digital x-ray system, Highlands Ranch Animal Hospital offers annual pet exams, general surgery, vaccines, dental care, behavioral medicine, wellness plans, pain management and more. The hospital uses an electronic record storage system and provides free access to Petly, a secure online portal for pet photos, health information, care guides and appointment reminders.
“I really want it to be easy for people to communicate with me and my staff,” said Myers, who noted clients can use the portal to view their pet’s vaccination history and medications, and order refills on prescriptions. “Even if I’m not open or I’m out of town, my clients can contact me and I can access records from anywhere on the web.”
A New York native, Myers graduated from the University of Florida College of Veterinary Medicine in 2002. She worked as an anesthesiologist assistant for two years while in school, assisting with pets, and once, a Siberian tiger. It was then Myers knew she wanted to become a veterinarian.
“I enjoy the interaction with pets and their owners,” Myers said. “Yes, I love the medicine. Yes, I love all my nice gadgets. But the bottom line for me is when they’re smiling and their owners are smiling. It’s that connection — that human-animal bond.
“At the end of the day, I want to make sure that I can keep that bond intact as best as I can. That’s what it’s about for me.”
After graduation, Myers and her husband moved to San Diego. She practiced veterinary medicine for 11 years at Midland Animal Clinic in Poway before she decided to open her own practice in Carmel Valley, where she has lived for 10 years.
Working alongside veterinary technician Gemma Ebeling and receptionist Linda Norton, Myers said she wanted to work in the community she calls home. Having her own practice also allows Myers to spend more time with her clients and their pets, she said.
“I was in a very large practice and now I’m in a small practice,” said 42-year-old Myers, who has a son in kindergarten and a daughter in preschool. “If I want to make a longer appointment, I can do that now. When I’m in that room, I’m in that room for you and your pets. I want to make sure you’re getting what you need. That’s important to me.”