SteamDiego continues serving as authority in electric steam boilers, dry saunas
SteamDiego has become one of the foremost experts in electric steam boilers and dry saunas, in addition to comprehensive manufacturer warranty services.
“I grew up in plumbing, I’ve been plumbing on and off starting when I was 13, and somewhere in my 20s I took the business over,” said Steve Garber, whose father, Bernard Garber, moved to Southern California from Milwaukee in 1948 and established SteamDiego’s parent company B. Garber Plumbing, Inc.
SteamDiego provides service for major manufacturers and suppliers of steam and sauna products throughout the United States. The company is also relied upon by manufacturers of steam and sauna equipment to serve as their expert in the field.
Garber has now been in the business for more than 30 years.
“Today all we do is steam and sauna work,” said Garber, who earned a B.A. in biology from UC Santa Cruz and a master’s degree in peace studies from University of San Diego. “I’ve really enjoyed working on steam units because it was extremely challenging in the beginning, and getting into sauna work also was very challenging. I built my first sauna many, many years ago for a client in Rancho Santa Fe who happened to be a contractor, the rest is history.”
Garber had some preexisting plumbing clients he had worked with for a long time and did not want to leave unattended. Eventually, he found a plumber to refer them all to for all their plumbing needs.
“I felt an obligation to my longtime plumbing clients to take care of them, so I stuck with plumbing for quite some time,” Garber said.
This is the type of approach that SteamDiego continues to take with all its clients.
“We develop good relationships with all of our clients,” Garber said. “With steam work, our main thrust is communication, reliability, quick response and we are fortunate to have a great, caring and responsive team to accomplish this.”
Garber also said his philosophy to customer service is that “the best response is a quick and fast response.”
SteamDiego also provides a vast array of resources on its website for customers to answer the questions they typically have. The company also has a blog with posts that address topics such as health benefits of using a sauna regularly, benefits of having a steam room in your home, and benefits of heat therapy in steam and sauna rooms.
The SteamDiego team keeps up with the latest technological advances that continue to occur almost yearly.
“There are a lot of technical advances that have been unfolding in sauna and steam work,” Garber said. “We’ve kept up to speed on all that, and we keep up to speed on infrared saunas and traditional saunas. Both saunas apparently have a plethora of different medical benefits.”
Garber said that his goals include fostering team work and growing the company gradually, which helps maintain high levels of customer service.
“We’re doing very well. We plan to expand but in a responsible and reasonable pace,” he said. “Quality and customer service are our biggest concerns.”
For more information about SteamDiego, visit steamdiego.com or call 619-295-2780.
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