‘San Diego Loan Guy’ provides customers with a variety of services at Bank of Commerce Mortgage
By Kelley Carlson
Bank of Commerce Mortgage may be considered a small to mid-sized company, but it puts a large emphasis on customer service and security.
“(Employees) know your file and know of you, rather than being a drop in the bucket,” said Michael Wiener, senior mortgage adviser/branch manager of the company’s Del Mar office.
And because it is a publicly held company, trading on Nasdaq under the ticker symbol BOCH (Bank of Commerce Holdings), it is heavily scrutinized by the Federal Reserve.
With security a top priority, millions has been spent on the IT department, Wiener said.
“We have so many firewalls, it’s unbelievable,” he added.
The bank was first established in the Bay Area in 1994, and has migrated south over the years with additional branches, which are individually run.
“It gives clients a warm, comfortable feeling knowing that they’re working with a company that was not opened yesterday,” Wiener said.
The Del Mar office opened in July 2010, the first in San Diego County.
Wiener is relatively new to Bank of Commerce Mortgage, but he has been in the business since graduating from San Diego State University with a degree in real estate finance in 1993.
“It’s my first and only job career,” he said.
Wiener was first employed at Morfacts Mortgage in Encinitas as a loan officer. He eventually served as its vice president and part owner, until the company closed in 2009. In 2010, Wiener was recruited to open the Bank of Commerce Mortgage branch in Del Mar.
During the course of his career, Wiener has closed more than 3,000 loans totaling more than $1 billion, and has earned the nickname of “San Diego Loan Guy” from his clients.
“I’m a numbers guy ... I love houses, real estate, numbers that coincide,” he said.
At Bank of Commerce Mortgage, all loan products are available, from high-balance fixed-rate to adjustable, VA (for veterans) and reverse mortgages.
The company also offers its own Jumbo Express Mortgage Product that is “perfect” for San Diego County, especially the coastal areas where the purchase price and loan amounts are higher, Wiener said.
He also noted that the company is a banker, rather than a broker; it lends its own money and sells loans off to investors. Also, it offers in-house underwriting, documents and funding, ensuring a quick approval process.
Unlike large banks, customers won’t get “lost” at Bank of Commerce Mortgage, Wiener said.
“It’s an intimate company; everybody knows everybody,” Wiener said, explaining that there are fewer than 120 employees. Three of them are at the Del Mar branch.
However, the bank is beginning a large recruiting program to build its strength in San Diego County. The first recruiting mixer — an informal meet-and-greet — will be held from 4 to 7 p.m. on March 7 at Jimmy O’s, 225 15th St., Del Mar. Wiener said interested candidates can ask questions and see if the company is a good fit for them.
He indicated that the company may possibly open an office in Mission Valley.
Bank of Commerce Mortgage’s Del Mar branch is at 1130 Camino del Mar, Suite J. For more information, call (858) 481-5626, or go to sandiegoloanguy.com or www.bankofcommercemortgage.com.